Car Key Replacement in Norfolk, VA

Showing the car is yours

A replacement key is cut and, on most recent cars, programmed to the car, so expect to be asked to show that you own or control it. Have photo ID plus the title or registration in the same name. If the registration was in the glovebox of a car you cannot open, a copy of the title can help. For a company or leased car, bring whatever shows you are authorized to use it, such as a letter from the business or the lease.

The vehicle identification number (VIN) is printed on a plate at the base of the windshield on the driver's side, readable from outside, and on a label in the driver's door jamb. It is how the key and any transponder chip are matched to the car.

Where the car is sitting

If the car is parked at the curb in an older neighborhood such as Park Place, a streetcar suburb from 1884, or Ghent, laid out in the late 1800s, give the block, the nearest cross street and the side of the street.

If it is in one of the city's flood garages, such as the Constant Center garage on 43rd Street used in September 2026, the posted move-out time comes first, since a car left past it can be cited and towed. The city opens those garages to residents ahead of high tides, so a lost key on a flood day carries a clock that a lost key on an ordinary day does not. Name the garage and its deadline in the request.

What to have ready

• the VIN, plus the year, make, model and trim
• whether the car starts with a turned key or a push button
• whether any working key or fob is left, since copying a key is simpler than replacing the last one
• how many keys you want; a spare made now avoids repeating this
• photo ID and the title or registration

Details on the service are on the car key replacement page, with Norfolk for the neighborhoods. If the car only needs a remote paired, key fob programming may be all you need.