Being locked out of your home is stressful. When you get in touch, we ask about the door, the lock, and your location, confirm whether we can help there, and explain what happens next before any work starts. If someone inside is in danger or a young child is alone, call 911 first.

What's included

A conversation about the door, the lock, and your situation before anyone is sent
Non-destructive entry methods tried first where the lock allows
A proof-of-residence check before entry, or as soon as the door is open if documents are inside
A check that the lock still works properly once you are inside
Options for rekeying or replacing the lock if keys were lost or stolen

What affects the quote

The type of lock and door, such as a knob lock, deadbolt, high-security lock, or smart lock
How many locks are securing the door
Whether the lock can be opened without damage or has to be drilled and replaced
Whether a rekey or new lock is needed afterward
Where the property is and how the door is accessed

Timing and the quote are confirmed with you directly before anything is booked.

What to have ready

The full address and which door you are locked out of
Photo ID, or tell us if it is inside so we can plan how residence will be confirmed
A description of the locks on the door
A phone number where you can be reached

Authorization and safety

We need reasonable proof that you live at the property or have the owner's permission, such as a photo ID showing the address, a lease, or mail addressed to you. If your documents are inside, they are checked as soon as the door is open. If proof cannot be provided, the work stops.

Good to know

Some high-security or damaged locks cannot be opened without drilling and will need replacing.
We cannot open a home without reasonable proof that you live there or have the owner's permission.
Availability depends on your location and is confirmed when you get in touch.

Common questions

Will my lock be damaged?

Where the lock allows, non-destructive methods are tried first. Some locks, particularly high-security or already damaged ones, cannot be opened without drilling, and the lock will then need replacing. You will be told before that happens.

My ID is inside the house. Can you still help?

Usually, yes. Mention it when you get in touch. Your documents can be checked as soon as you are inside, or a landlord or property manager may be able to confirm your residence.

Should I rekey after a lockout?

If your keys were lost or stolen rather than left inside, rekeying or replacing the lock is worth considering so the missing keys no longer work.

House Lockout by city

City pages for house lockout in Washington. Availability is still confirmed for each address when you get in touch.

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House Lockout in Washington