If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in ConnecticutStamford notes
Updated 3 sources
Safety comes before locks
If anyone is in danger, or a child or pet is locked in a car or a home, call 911 first. After a break-in, call the police first, stay out if someone may still be inside and wait for officers before touching anything. A door that no longer secures the home can be dealt with once it is safe.
What makes a lock problem urgent in Stamford
Urgency depends on conditions, not only on the lock.
- Cold. With a January average of 27.2°F across Connecticut, a lockout that leaves someone standing outside in winter weather is urgent, and a sensible step is to get warm while the request is made.
- Snow emergencies. After the mayor declares a snow emergency, residents are told to keep cars off Snow Emergency Routes. If a locked or stuck car is on one, say so.
- Coastal flooding. Superstorm Sandy brought coastal flooding of 5 to 6 feet to Connecticut in 2012. A lock that no longer latches after flooding is urgent, since a door that will not lock leaves the home open.
- A door that cannot be secured. After a forced entry, or when a latch fails, the home stays open until the door is secured. Say so, and mention whether police have been called.
What is not urgent
A stiff lock, a planned rekey after a move or a spare key can wait for an ordinary request. Say plainly which kind of request yours is. Worn locks are covered under lock repair and key changes under lock rekeying.
What to send with an urgent request
- The street address and nearest cross street, and your neighborhood, such as Cove or Glenbrook.
- The building name, the floor or unit, or the garage name and level.
- What happened, and whether police have been called.
- Whether anyone, including a child or pet, is inside or at risk.
- Whether the power is out, since it affects electronic locks and garage doors.
Use the contact page to make the request. The service is on the emergency locksmith page, and there are separate pages for house lockout and car lockout.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- Stamford, Connecticut (Wikipedia)en.wikipedia.org (external site, opens in a new tab)
- City of Stamford snow removal, snow emergency routes and alternate side parkingstamfordct.gov (external site, opens in a new tab)
- NOAA NCEI and NCICS, State Climate Summaries 2022: Connecticutstatesummaries.ncics.org (external site, opens in a new tab)
