If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in VirginiaVirginia Beach notes
Updated 3 sources
What makes a lock problem urgent
Safety is the test.
- Someone vulnerable is inside. A child, a person who needs medication or care, or a pet locked in a home or car: call 911 first.
- After a break-in. If anyone may still be inside, call 911; otherwise contact the police first. Let officers see the damaged door before anyone touches it, then have it secured.
- Extreme heat or cold. A long wait outside on a very warm, humid afternoon or a cold night can be dangerous for older people, infants and anyone unwell.
- Storm damage. NOAA calls Superstorm Sandy in 2012 the costliest event ever to affect Virginia, with severe coastal flooding from storm surge. A door forced or warped by wind or water may not lock at all.
Stay safe while you wait
Wait somewhere lit and occupied: a neighbor's home, a store or a locked car. Do not force a door or window to get in. If the home was broken into, stay out until police say it is clear.
When a court order changes who may enter
Va. Code § 55.1-1230 lets a tenant or authorized occupant who holds a family abuse protective order (§ 16.1-279.1), or an order under § 20-103(B) that grants possession to the exclusion of a co-tenant, give the landlord a copy and ask the landlord to install a new lock on the exterior doors at the landlord's actual cost, or to permit the tenant to do so. The landlord keeps duplicate keys and may not give keys to the excluded person. Ex parte orders are not covered. This is general information, not legal advice.
Location and situation
Most of today's city was Princess Anne County, a 253-square-mile county that merged with the 2-square-mile City of Virginia Beach in 1963, so say where in that area you are.
- The full street address, or the neighborhood and nearest cross streets, from Pungo to the North End
- What is wrong: a lockout, a door that will not lock, or break-in damage
- Whether police have been called, and any report number
- Whether anyone is inside
For the specific cases, see house lockout and car lockout, or the emergency locksmith service page.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- NOAA NCICS State Climate Summaries, Virginiastatesummaries.ncics.org (external site, opens in a new tab)
- Virginia Beach, Virginia, Wikipediaen.wikipedia.org (external site, opens in a new tab)
- Code of Virginia Title 55.1 Chapter 12, Virginia Residential Landlord and Tenant Actlaw.lis.virginia.gov (external site, opens in a new tab)
