If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in ColoradoDenver notes
Updated 5 sources
What counts as urgent
Some situations belong to emergency services first, not a locksmith:
- a child, a person who needs help or a pet locked inside a car or a home: call 911
- a break-in: call the police, stay out if someone may still be inside, and leave the scene as officers ask
- a person shut in behind a door that will not open from the inside: call 911; Denver Residential Health Rule 2-202(C) says exit doors must in no case be locked to persons within the dwelling
Once police say the property is safe, a forced door, a damaged lock or an exterior lock that has stopped working is an urgent request, because the door cannot be secured. For renters, C.R.S. 38-12-505(4)(g) presumes, unless rebutted, that a lack of working locks or security devices on exterior doors and openable windows materially interferes with a tenant's life, health or safety, and C.R.S. 38-12-503(2)(b) sets a shorter deadline for a landlord with written notice to begin remedial action than for other uninhabitable conditions. Put that notice in writing. This is general information, not legal advice.
Large buildings
A large Denver building often owns its lobby lock, and Capitol Hill has many converted buildings. If a lobby door will not secure, tell the manager; a damaged unit door is the one to send to a locksmith.
Cold, heat and storms
A person shut out on a very cold night, or a child or pet shut in a hot car, is at risk whatever the lock is doing: use 911 for danger and get to shelter first.
After a hailstorm, Stop Fraud Colorado flags door-to-door solicitation. If a storm damages a door or lock, arrange the work yourself rather than accepting an unsolicited offer at the door, and change any garage code that repair crews used.
What to send
- where you are: the neighborhood, the cross streets and, in a large building, the unit and whether you are past the lobby
- which door or vehicle, and whether the damage came from a forced entry
- whether police have been called and have released the scene
- whether anyone, including a child or pet, is inside
Related pages: emergency locksmith, house lockout, car lockout and Denver.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- Colorado Revised Statutes 2024, Title 38 (Office of Legislative Legal Services)content.leg.colorado.gov (external site, opens in a new tab)
- City and County of Denver: Residential Rental Program Inspection Checklist Guidebookdenvergov.org (external site, opens in a new tab)
- Capitol Hill, Denver, Wikipediaen.wikipedia.org (external site, opens in a new tab)
- Stop Fraud Colorado, Colorado Attorney General Consumer Protection Sectionstopfraudcolorado.gov (external site, opens in a new tab)
- Stop Fraud Colorado, Contractor Fraudstopfraudcolorado.gov (external site, opens in a new tab)
