If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in ColoradoAurora notes
Updated 6 sources
What makes a lock problem urgent in Aurora
- Someone at risk. If a person or pet is trapped, or a child is locked in a car or a home, call 911 first. Aurora spans Arapahoe, Adams and Douglas counties, so give the street address and the nearest cross streets rather than only the city name.
- After a break-in. Call the police before anything else and leave the door as it is until they have seen it. A door that no longer locks is the next priority.
- Storm damage. The Colorado Climate Center says some eastern counties average six or more hail days a year, so hail is part of Colorado weather. A storm that bends a door or splits a frame can leave the lock unable to hold.
Renters with a broken exterior lock
Under C.R.S. 38-12-505(4)(g), a lack of working locks or security devices on exterior doors and openable windows is presumed, unless rebutted, to materially interfere with a tenant's life, health or safety. C.R.S. 38-12-503(2)(b) then gives a landlord who has written notice one day to begin remedial action, against three days for other uninhabitable conditions. Send the notice in writing and keep a copy.
Hiring under pressure
Urgent jobs invite rushed decisions. Stop Fraud Colorado, from the Attorney General's Consumer Protection Section, lists contractor red flags that include asking for more than 10 percent of costs up front and requiring cash, gift cards or cryptocurrency, and it flags door-to-door solicitation after a hailstorm. Since January 1, 2026, C.R.S. 6-1-737, added by House Bill 25-1090, requires the cost a business states to show the total, mandatory fees included, as one number. When the total cannot reasonably be known ahead, as with a job that depends on distance or time, the business may instead disclose the cost factors, any mandatory fees and that the total may vary. Ask for the total before work begins. This is general information, not legal advice.
What to send
- what happened, whether police were called, and any report number
- the address or cross streets and the type of building
- the door's state: will not open, will not lock, or a damaged frame
- photos of the lock, the door edge and the frame
See emergency locksmith, lock repair and Aurora.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- Aurora, Colorado (Wikipedia)en.wikipedia.org (external site, opens in a new tab)
- Colorado Climate Center, Colorado State University, Climate of Coloradoclimate.colostate.edu (external site, opens in a new tab)
- Colorado Revised Statutes 2024, Title 38 (Office of Legislative Legal Services)content.leg.colorado.gov (external site, opens in a new tab)
- Colorado House Bill 25-1090, Concerning Protections Against Deceptive Pricing Practices (signed act)content.leg.colorado.gov (external site, opens in a new tab)
- Stop Fraud Colorado, Colorado Attorney General Consumer Protection Sectionstopfraudcolorado.gov (external site, opens in a new tab)
- Stop Fraud Colorado, Contractor Fraudstopfraudcolorado.gov (external site, opens in a new tab)
