If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in TennesseeNashville notes
Updated 4 sources
Safety comes first
Some situations belong to 911 before any locksmith. Call 911 if a child, a pet or anyone who cannot get out is locked in a house or car, if someone is hurt, or if you think an intruder may still be inside. After a break-in, call the police first and wait until they have been through. Photograph the damaged door and frame before anything is repaired, since the photos help with the police report and any insurance claim.
What counts as urgent in Nashville
A lock problem is urgent when you cannot get safely inside, or cannot secure the building once you are in.
- After a storm. Since 2000, Tennessee has received 33 major disaster declarations involving severe storms and flooding, according to NOAA. Wind, fallen limbs or water can rack a frame so the bolt no longer reaches the strike, leaving a door that will not lock.
- Ice and cold. In February 2021, heavy snow and severe icing caused widespread damage in Tennessee. A frozen lock or a lockout on a night like that is not something to wait out on the porch. Get to a warm car, a neighbor's home or a business while the lockout is sorted out.
- A broken lock on the only working entry door, or a key snapped in it.
When a landlord changes the locks
Because Davidson County is above the population threshold in T.C.A. § 66-28-102, the state landlord-tenant act covers Nashville tenants. Section 66-28-504 addresses a landlord who unlawfully removes or excludes a tenant, or willfully interrupts essential services: the tenant may recover possession or end the agreement, and recover actual damages, punitive damages where appropriate and a reasonable attorney's fee. A landlord lockout can therefore be a legal question more than a lock one. The Tennessee Alliance for Legal Services publishes information for renters. This is general information, not legal advice.
Details to give with an urgent request
- The address or nearest cross streets, and the building type.
- What happened: lockout, broken lock, storm damage or break-in.
- Whether police have been called, and the report number if you have one.
- Which door, whether it closes, and a photo.
For a plain lockout with nobody in danger, see house lockout. For local background, see Nashville.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- NOAA NCICS State Climate Summaries, Tennesseestatesummaries.ncics.org (external site, opens in a new tab)
- Tennessee Code 66-28-102, Applicability of the Uniform Residential Landlord and Tenant Actcodes.findlaw.com (external site, opens in a new tab)
- Tennessee Code 66-28-504, Unlawful removal or exclusion of tenantcodes.findlaw.com (external site, opens in a new tab)
- Tennessee Alliance for Legal Services, URLTA rentershelp4tn.org (external site, opens in a new tab)
