House Lockout in Aurora, IL

Start with the side of the river

Aurora sits on both banks of the Fox River. The West Side is the part west of the river, the East Side runs from the river to the DuPage County line, and the Far East Side, also called Fox Valley, lies beyond that. Lead a request with your side of the river and the nearest cross streets; on the Far East Side, add whether you are nearer Eola Road or Route 59.

Which door is shut against you

• House with an attached garage. Aurora's landlord pre-inspection checklist includes a self-closing device on the door from an attached garage into the dwelling. Where a door like that is fitted, it can swing shut and latch behind you, so say whether the garage-to-house door is locked as well as the front.
• Rented house. A landlord or manager may hold a spare key, so contact them first. If you still need a locksmith, say that you rent.
• Apartment building. Say whether you are shut out of the building entrance, your own unit door or both, and which floor you are on. They are separate locks, so name each one that is shut.

This is general information, not legal advice.

What to have ready

Have photo ID ready, plus proof that you live at the address, such as a lease, deed or utility bill. If those are locked inside, say so in the request. Illinois Locksmith Pros takes service requests from homes, businesses and drivers in Aurora.

If you are waiting outside

Aurora averages 27.9 inches of snow a year, and a stoop is a poor place to wait in January. Stay with a neighbor or in a nearby shop, and put where you are in the request. If a young child or anyone who cannot look after themselves is alone inside, call 911 first.

The house lockout page explains the service, and the wider Aurora page covers the city. If keys were lost rather than locked inside, lock rekeying makes the old ones stop working.