If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in MinnesotaMinneapolis notes
Updated 3 sources
What makes a lock problem urgent here
Most lock trouble can wait. In Minneapolis, a few situations cannot.
- Being shut out in the cold. NOAA puts average snowfall over most of Minnesota at 30 to 70 inches a year, and a lockout with snow on the ground and a subzero low is a different problem from one in October. Anyone shut out without a warm place to wait is in an urgent situation.
- A home that will not lock after a break-in. A kicked door with a split frame or a broken window latch leaves the home open overnight.
- A car that has to move. On Day 1 of a Snow Emergency, routes close to parking at 9 p.m., so a car that is locked or stuck on a route becomes a problem by evening.
- A lock that fails in the locked position with someone who needs care, or medication, on the other side.
Safety first
- If anyone is in danger, or a child or pet is locked in a car or a home, call 911 before anything else.
- After a break-in, call the police first. Do not go back inside until they say it is clear, and let them see the damage before any repair.
- While you wait in the cold, stay in a lobby, a neighbor's home or a shop, not on the step.
- Do not heat a key with a lighter or pour hot water into an iced-up lock.
If you rent, tell the landlord about a break-in in writing. Minneapolis rental inspections follow Chapter 244 of the city's ordinances, the Housing Maintenance Code, and the Rental Property Checklist that guides inspectors lists locks on windows within 24 feet above grade as well as deadbolts on unit doors. This is general information, not legal advice.
What to send
- One line on what happened: locked out, break-in, broken lock or car.
- The neighborhood and cross streets, or the garage name and level.
- Which door, window or vehicle, with photos of any damage.
- A police report number if there is one, and whether anyone is inside.
- Photo ID with the address, or the car's registration.
Related pages: house lockout, car lockout and Minneapolis.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- NOAA NCICS State Climate Summaries, Minnesotastatesummaries.ncics.org (external site, opens in a new tab)
- City of Minneapolis, Rental Property Checklistminneapolismn.gov (external site, opens in a new tab)
- City of Minneapolis, Snow Emergency Parking Rulesminneapolismn.gov (external site, opens in a new tab)
