If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in ArizonaMesa notes
Updated 6 sources
When a lock problem turns urgent in Mesa
People come first. If anyone, or any animal, is shut in a car or home and cannot get out, dial 911 and let the lock wait.
After that, urgency depends on weather and exposure.
- Extreme heat. The National Weather Service office in Phoenix issues an Extreme Heat Warning once its confidence in dangerous heat reaches a high level, 80 percent or more. Its heat page adds that heat-associated deaths in Arizona can occur with temperatures in the mid 80s and hotter, well short of an extreme-heat day.
- Monsoon storms. The Weather Service in Phoenix says the monsoon season officially runs from June 15 through September 30. Its safety page says thunderstorm gusts in the Southwest almost always exceed 40 mph and the strongest can surpass 100 mph, and Mesa's own Monsoon Ready guide warns that power outages are possible. A door that will not latch as a storm front arrives is urgent.
- Mobile homes. About 13.1 percent of Mesa homes are mobile homes, and the Weather Service says even anchored ones can be heavily damaged in winds over 80 mph. After a storm, a door or frame that no longer closes needs attention.
After a break-in
If the break-in has just happened or someone may still be inside, step outside and dial 911 from a safe place. Otherwise the police report comes first, and the door should stay untouched until officers have seen it. Take photos before anything changes. Securing the opening comes next, and a full repair can follow. Wait in shade or at a neighbor's home meanwhile, and keep out of the house until police say it is clear.
An empty building is a separate case. Under Section 8-6-3(N) of Mesa's code, whoever is responsible for a vacant, abandoned or unfinished building has to keep it secured against unauthorized entry, so closing up a forced door on an empty building is that party's job, not something to leave for later.
What to send with an urgent request
- the address, and which door is involved: front, garage entry, patio door or a business door
- the problem: locked out, forced door, a lock that will not latch, or a key that broke off
- whether a person or animal is shut in or in danger, and whether police or 911 already know
- a report number if police have been called, and roughly when the break-in happened
- photos showing the door, the frame around it and the lock
- whether the property is a house, an apartment, a mobile home, a business or an empty building
Specific cases are on the house lockout and lock repair pages. Weather and housing background for the city sits on the Mesa page.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- National Weather Service Phoenix, Heat informationweather.gov (external site, opens in a new tab)
- National Weather Service Phoenix, Monsoon Safetyweather.gov (external site, opens in a new tab)
- National Weather Service Phoenix, Monsoon Awareness Weekweather.gov (external site, opens in a new tab)
- City of Mesa, Monsoon Ready in Mesamesaaz.gov (external site, opens in a new tab)
- Mesa City Code, Title 8 Chapter 6, Public Nuisances and Property Maintenancelibrary.municode.com (external site, opens in a new tab)
- U.S. Census Bureau ACS 2024 1-year via Census Reporter, Units in structure (B25024)api.censusreporter.org (external site, opens in a new tab)