If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in ArizonaChandler notes
Updated 5 sources
When a lock problem cannot wait
Life comes first. If a child, a pet or anyone else is stuck, injured or threatened, call 911 before you call about a lock. The city's own storm guidance repeats that children and pets should never be left alone in enclosed vehicles.
Beyond that, the calendar decides a lot here.
- Monsoon season. The National Weather Service dates the official monsoon from June 15 through September 30, with damaging winds, torrential rain, lightning and dust storms. Outflow winds can reach 50 mph or more with very dense blowing dust. Chandler's advice for people at home is to secure outdoor objects, shutter windows and brace outside doors, so an exterior door that cannot be shut and secured as a storm moves in counts as urgent.
- Summer heat. Maricopa County says it frequently exceeds 110°F in the summer months, and the National Weather Service notes that monsoon-season lows sometimes do not drop below 90°F. Being shut out of a home in that weather is more than an inconvenience. The city lists cooling centers open May 1 through October 31.
- A break-in. Police come first, and 911 if an intruder could still be in the building. Do not tidy the door or frame before officers have seen it; photograph the damage afterward, then secure the opening so the property is not left open.
A stiff lock that still secures the door usually belongs on the repair list instead.
Storms and cars
The city tells drivers who cannot see more than 300 feet in a dust storm to get off the road, pull completely off the pavement, switch off all lights including the flashers, set the parking brake and stay buckled in until it passes. If a lockout happens with dust approaching, say so in your request.
Information to include
- the street address and cross streets, and the exact door or vehicle
- what went wrong: locked out, lock failure, door forced or key broken off
- whether anyone or any animal is in danger, and whether police are already involved
- the police report number, if one has been issued
- any storm, dust or heat warning in effect at the location
- photos showing the damage
For a plain shut-out at home, house lockout applies. The broader service is described under emergency locksmith, with local background on Chandler.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- NWS Phoenix, Monsoon Awareness Weekweather.gov (external site, opens in a new tab)
- City of Chandler, Monsoon Safety Tips and Reminderschandleraz.gov (external site, opens in a new tab)
- City of Chandler, Monsoons, Thunderstorms, Haboobs and Lightningchandleraz.gov (external site, opens in a new tab)
- Maricopa County, Monsoonmaricopa.gov (external site, opens in a new tab)
- City of Chandler, Heat Reliefchandleraz.gov (external site, opens in a new tab)