Emergency Locksmith in St. Louis, MO

What counts as urgent in St. Louis

A lock problem is urgent when it leaves a person exposed or a home open. If anyone is in danger, call 911 before anything else. After that, these are the situations to flag:

• A shared street door that will not lock. In a walk-up, one main door leads into the shared stair hall that every apartment opens off. When that lock fails, all the households lose their first layer of security, not just one.
• A lockout with someone at risk. A baby, an older person or anyone without a coat in winter cold or summer heat makes it a safety problem first and a lock problem second.
• A door damaged in a break-in.
• A key snapped in the only working door, with no other way to lock up.

After a break-in

Call the police first, and leave the door and lock as they are until officers have seen them. Take photos for the police report and your own records. Once the police are finished, the job is to make the door lockable again. A frame split at the strike or a forced cylinder may need a temporary fix now and a proper lock repair or replacement later. Renters should tell the landlord in writing and keep a copy.

What to send

1. What happened, in one line: locked out, a door that will not lock, a broken key, or damage after a break-in.
2. Whether anyone is at risk from the cold or heat, and whether police have been called.
3. The neighborhood, cross streets and building type; for a walk-up, whether it is the street door or a unit door, and for a two-family flat, the upper or lower door.
4. In snow or ice, whether your street is a main route, a hill route or a side street, since the Street Department clears them in stages.

Missouri Locksmith Pros takes service requests from homes, businesses and drivers in St. Louis. See emergency locksmith, house lockout and the St. Louis page.