If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in MissouriKansas City notes
Updated 4 sources
What makes a lock problem urgent
Situations that count as urgent in Kansas City:
- a child or a person with limited mobility locked inside a home
- a lockout on a winter night with no heated place to wait
- a front door that will not latch after a break-in or storm damage
- a key snapped in the only working exterior lock
- keys locked in a car on a signed snow route after a parking emergency is declared under Sec. 70-269(b) of the city code
Anyone trapped in a closed car, whether child, pet or adult, is a 911 call before anything else, because the heat or cold inside can become dangerous.
After a break-in
Call the police first, and stay out until they say it is safe to go in. Photograph the forced door, frame and lock before anything is changed; the photos help with a police report. A door that no longer latches may need a temporary fix first and a proper repair or new lock later.
Renters should tell the landlord in writing. Under RSMo 441.234, if a landlord does not fix a security condition that violates a local housing or building code within 14 days of written notice, or as promptly as an emergency requires, a tenant who meets the statute's conditions may have it repaired and deduct the receipted cost, within limits. This is general information, not legal advice.
Shared street doors
In a River Market loft building or a shared Crossroads warehouse, a street entrance that will not lock affects every unit behind it, and someone other than the tenants may control it. Tell whoever runs the building as well as sending the request.
What to send
- the address or cross streets, and the unit or door involved
- what happened, in a sentence: lockout, break-in, broken key or failed lock
- whether anyone is in danger or waiting outside, and where they are
- whether police have been called, and the report number if there is one
- for a rental, the landlord's name
See the emergency locksmith page for the service itself. The everyday lockout case is under house lockout, and Kansas City has the local background.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- Kansas City Code of Ordinances, Ch. 70 Traffic and Vehicleslibrary.municode.com (external site, opens in a new tab)
- Missouri Revisor of Statutes, RSMo 441.234 Tenant repair and deductionrevisor.mo.gov (external site, opens in a new tab)
- River Market, Kansas City, Wikipediaen.wikipedia.org (external site, opens in a new tab)
- Crossroads, Kansas City, Wikipediaen.wikipedia.org (external site, opens in a new tab)
