If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in WashingtonSeattle notes
Updated 4 sources
What counts as urgent
If anyone is hurt, in danger or shut inside, call 911 before anything else. After that, some lock problems in Seattle cannot wait for a convenient day:
- After a break-in. Call police first and leave the scene as it is until they have seen it. Photograph the damaged door, frame and lock before anything is fixed.
- A door that will not lock. A deadbolt that no longer throws, or a frame split by forced entry, leaves a home or shop open overnight.
- A lockout in the weather. NOAA's state climate summary notes that most of Washington's precipitation falls in winter, so a lockout on a dark, wet evening is harder to ride out, especially with children or someone unwell.
When the door belongs to someone else
Seattle Municipal Code Chapter 22.214 covers rentals through the RRIO Checklist, which counts a working deadbolt or deadlatch on every entrance door among its significant items. A rental door that will not lock can therefore be a landlord matter as well as a lock matter. In a tower, tell building management too if the damage is to a shared lobby or garage door.
Two Washington rules also come up in urgent situations:
- Harassment or stalking by a landlord. RCW 59.18.575(4) lets a tenant who is a victim of sexual assault, stalking or unlawful harassment by a landlord change or add locks at the tenant's expense. Within seven days the tenant must give the landlord written notice plus a valid order for protection or a written record of a report signed by a qualified third party. Common-area locks may not be changed.
- Shut out by a landlord. RCW 59.18.290(1) makes it unlawful for a landlord to remove or exclude a tenant except under a court order. Legal help may be worth seeking.
This is general information, not legal advice.
What to send
- The address or cross streets and the neighborhood.
- What happened: break-in, broken lock, lost keys or a lockout, and which door.
- Whether police have been called, and the report number if you have one.
- Photos of the lock, door and frame.
Washington Locksmith Pros takes service requests from homes, businesses and drivers in Seattle. For a plain lockout, see house lockout; for a car, car lockout.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- NOAA NCICS State Climate Summaries 2022, Washingtonstatesummaries.ncics.org (external site, opens in a new tab)
- City of Seattle SDCI, RRIO Checklistseattle.gov (external site, opens in a new tab)
- RCW 59.18.575, Victim protection, notice to landlordapp.leg.wa.gov (external site, opens in a new tab)
- RCW 59.18.290, Removal or exclusion of tenantapp.leg.wa.gov (external site, opens in a new tab)
