If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in IdahoBoise notes
Updated 5 sources
What counts as urgent in Boise
Some lock problems can wait; in Boise the season settles which ones cannot. NOAA's Idaho summary puts the average January low at 25.5°F, so a winter night outside is a real risk. Treat these as urgent:
- Being locked out of your home on a winter night with nowhere warm to wait.
- An exterior door that will not close or lock, above all in freezing weather or after a break-in.
- A child, a pet or a vulnerable adult shut in a car or a house. Call 911 before anyone else, especially in summer heat.
- A business that cannot be secured at closing.
Safety before locks
After a break-in, call the police first, and 911 if someone may still be inside. Wait outside, touch as little as possible and take photos for the police report. Once the police are done, the door can be secured: a split frame or bent strike repaired, a broken cylinder replaced, and every lock rekeyed if keys were taken. In a building with a fire department key box, a lock change means new keys for the box too, which the Boise Fire Department says the owner or occupant must provide.
When a landlord changes the locks
The Attorney General's Landlord and Tenant Manual rules out self-help by landlords and lists changing the locks and shutting off utilities among the unlawful ways to force a tenant out. A landlord who wants a tenant gone must file an unlawful detainer action, which Idaho Code 6-303 defines, and the sheriff carries out removal under a writ of restitution. An emergency entry does not settle a tenancy dispute, so raise the lockout with the landlord in writing and seek legal help. This is general information, not legal advice.
What to send
Give the neighborhood and cross streets, what happened, whether anyone is at risk and whether 911 has been called, a police report number after a break-in, the door and lock type, and what proof of address you can show. Idaho Locksmith Pros takes service requests from homes, businesses and drivers in Boise. Get the total in writing before work starts and keep the itemized invoice. See house lockout for a locked home, car lockout for a locked car and Boise for the city.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- NOAA NCICS State Climate Summaries 2022, Idahostatesummaries.ncics.org (external site, opens in a new tab)
- Boise Fire Department: Knox Boxcityofboise.org (external site, opens in a new tab)
- Idaho Office of the Attorney General, Landlord and Tenant Manual (July 2026)ag.idaho.gov (external site, opens in a new tab)
- Idaho Code 6-303, Unlawful detainer definedlegislature.idaho.gov (external site, opens in a new tab)
- Idaho Office of the Attorney General, Idaho Consumer Protection Manualag.idaho.gov (external site, opens in a new tab)
