Emergency Locksmith in Worcester, MA

What makes it urgent in Worcester

These lock problems usually cannot wait:

• Locked out in the cold. Massachusetts Januaries are cold, per NOAA's state climate summary, so a lockout with no warm place to wait, or with someone who cannot handle the cold, is urgent.
• A car on a winter ban street. From December 1 through April 30, the city's overnight rules cover emergency arteries and WRTA bus routes, and cars in violation are towed. Keys locked in a car on one of those streets need handling before 2 a.m.
• An exterior door that will not lock. A broken lock or a split frame, including on a three-decker's back porch door, leaves the household exposed until it is fixed.
• A shared entry that stays unlocked. For buildings above three units, the sanitary code (105 CMR 410.270) expects the main entry to shut and lock itself, with limited exceptions. If it no longer does, tell the owner; every unit's hall is exposed.

Safety first

• After a break-in, step outside, call the police, and leave the door alone until they finish.
• A child or pet locked in a car is a call to 911, not a locksmith call.
• If someone threatens you at home, call 911. In a rental, M.G.L. c. 186, § 26 lets a tenant, co-tenant or household member ask the owner to change a unit's locks when they reasonably believe they face an imminent threat of domestic violence, rape, sexual assault or stalking there. Within 2 business days the owner can make a good-faith effort to change them or give permission; without either, the tenant may change them using locks of similar or better quality. When the person making the threat is inside the unit, the request must come with a protective order or a court or law enforcement record.

This is general information, not legal advice.

What to send

1. What happened, and whether anyone is inside, hurt or at risk.
2. Your street and the closest cross street; for a three-decker, the floor and which stairwell.
3. For a car, the street, the side, and any posted ban.
4. A police report number after a break-in.

See also house lockout, car lockout, the statewide emergency locksmith page and Worcester.