Your vehicle
What to have ready
Help getting back into your vehicle when the keys are locked inside, with ownership checked before keys are handed back.
- The make, model, year, and color of the vehicle
- The exact location, such as the address, parking level, or space number
- Photo ID and registration or title, or tell us if they are inside the vehicle
ID and proof you may access the vehicle are checked before any work.
Car Lockout in NevadaReno notes
Updated 1 source
Parking in Reno shapes a lockout
Reno plows Priority 1 and 2 streets first: major and collector streets, plus the areas around schools and emergency service sites. Portions of Virginia Street, Longley Lane and Stead Boulevard are among the Priority 1 examples. The city also asks residents to park off the street before forecast storms, and it does not remove plow berms from driveways. In winter, a locked car may be at a curb on a plowed route or in a driveway behind a berm, and that difference matters to whoever comes to the car. Say which it is, and whether snow or ice covers the doors.
When a lockout is an emergency
If a child or a pet is inside the car, call 911 first and do not wait for a locksmith. A parked car heats up in direct sun and holds cold overnight, so the danger is not limited to winter. Adults are at risk too. If you or a passenger are unwell or underdressed for the weather, get somewhere warm, such as a nearby business, and send your location from there.
What location details to send
- The cross streets and the side of the street, or the business name, level and nearest entrance if it is a lot or garage
- Whether the car is at a curb on a snow route, in a driveway or behind a berm
- Make, model, year and color
- Where the key is: inside the car, lost, or in a place you can reach
- Whether anyone or anything is inside
- A number you will answer
If the key is gone for good, car key replacement is the next step. The car lockout page describes the service, emergency locksmith covers urgent situations, and the Reno page has the city's plowing notes.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
