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Broken Key Extraction in West Valley City, UT

Key snapped in a West Valley City lock? Why apartment entries, mailboxes and old Redwood cylinders break keys, what not to try, and which photos to send.

Locksmith hands a key to a woman at her car; snapped key pieces and a new key lie on a towelIllustrative image

West Valley City notes

Updated 3 sources

Where keys break in West Valley City

A key rarely snaps without warning. It usually goes after weeks of turning hard in a worn or dirty lock.

  • Shared apartment doors. The apartment buildings at Fairbourne Station, near City Hall, date from 2014, 2021 and 2024. Any keyed door shared by a whole building, such as a side entry, storage room or mail room, is worked by many hands every day. The Census Bureau's 2020 to 2024 survey counts about 9 percent of Salt Lake County homes in buildings of 50 or more units, against about 7 percent nationally, so shared doors are somewhat more common in the county than across the country.
  • Mailbox keys. These are short and thin, and they bend before they break. A mailbox lock that has begun to stick will twist its key a little more each day.
  • Old house cylinders. Redwood's brick ranches were mostly built in the 1960s and 1970s. A cylinder that old, worked by a key copied from a copy, can catch partway through the turn and shear the blade.
  • Ice in the keyway. Forcing a key against ice on a winter morning puts heavy twist on the blade. Use lock de-icer to thaw the lock before turning.

What not to do

  • Do not slide the spare key into the same lock. It can push the broken piece further in.
  • Do not dab glue on the stub. Glue that reaches the pins can ruin the cylinder.
  • Do not keep working the handle or yanking on the door.

Shared doors

If the key broke in a building entry, a mailbox or another lock you share, tell the manager or property owner in writing as well. The lock belongs to the building, and they may need to approve the work.

Photos and details

  1. A photo of the keyway showing the broken piece, and one of the part you still hold.
  2. Which lock it is: building entry, unit door, mailbox, house deadbolt or car.
  3. Whether the door is locked or unlocked right now.

A worn cylinder points to lock repair afterward. For Fairbourne Station and Redwood, see the West Valley City overview.

At the door

What broken key extraction covers

Removing a key that has snapped off or become stuck in a lock, then checking the lock and providing a new key where possible.

  • Removal of the broken key fragment from the lock
  • An inspection of the cylinder for damage
  • A new key cut from the broken pieces or the lock where possible

ID and proof you may access the property are checked before any work.

Broken Key Extraction in Utah

Sources

Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.

  1. West Valley City: Fairbourne Station Vision (2025)wvc-ut.gov (external site, opens in a new tab)
  2. U.S. Census Bureau ACS 2020-2024 5-year, tables B25035, B25034, B25024 and B01003 (via Census Reporter)api.censusreporter.org (external site, opens in a new tab)
  3. Wikipedia: West Valley City, Utahen.wikipedia.org (external site, opens in a new tab)
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