If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in OhioCincinnati notes
Updated 4 sources
Call 911 first when people are at risk
Some situations belong with police, fire or medical help before any lock work:
- a child, an older person or a pet trapped in a car or a building
- a break-in, especially if someone may still be inside; leave, call the police and let them clear the building first
- fire, a gas smell or an injury
Once everyone is safe and the police have finished, the urgent job is usually getting a damaged door to close and lock again.
What makes a lock problem urgent here
- Deep cold. NOAA's summary counts about six nights a year at 0°F or lower in Ohio. A door that will not shut on such a night is a heating and safety problem, not only a security one.
- Humid heat. In muggy summer weather, being locked out of a home or a car can become a health matter.
- Storms. Since the mid-1990s, NOAA reports, 2-inch extreme rain events have risen significantly. A storm can knock a frame out of square and leave a door that will not latch.
- Snow emergencies. Cincinnati follows the Hamilton County Sheriff's Office snow emergency levels, and Level 3 prohibits travel unless absolutely necessary. If your home is warm and secure, a lock repair can wait for the level to drop.
After a break-in
Walk every entry point once police allow it. Cincinnati's rental inspection guide, for the program under Municipal Code Section 1127-07, expects locking devices on windows within 10 feet vertically above grade, or within 6 feet horizontally of an accessible surface; the same check suits any home. If keys were taken, have the locks they open rekeyed or replaced. This is general information, not legal advice.
What to send
- whether everyone is safe, and the police report number if there is one
- the street address, neighborhood and nearest cross streets
- what is wrong: a forced door, a split frame, a lock that will not turn, stolen keys
- whether the door can be closed at all
- photos of the damage
The emergency locksmith page explains the service, and the Cincinnati page has the city's snow and inspection notes.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- NOAA NCICS State Climate Summaries, Ohiostatesummaries.ncics.org (external site, opens in a new tab)
- Winter Operations Information, Cincinnati Department of Public Servicescincinnati-oh.gov (external site, opens in a new tab)
- Residential Rental Inspection Program, Cincinnati Department of Buildings and Inspectionscincinnati-oh.gov (external site, opens in a new tab)
- RRI Pre-Inspection Guide and Checklist, Cincinnati Department of Buildings and Inspectionscincinnati-oh.gov (external site, opens in a new tab)
