If it's urgent
What to tell us
Urgent lockout and lock help for homes, vehicles, and businesses, starting with a clear conversation about what is possible.
- Your exact location and a phone number where you can be reached
- A short description of what happened
- Photo ID and proof of residence, ownership, or authorization, or tell us if they are locked inside
If anyone is in danger, call 911 first.
Emergency Locksmith in UtahOgden notes
Updated 3 sources
Call 911 first when people are at risk
Call 911 if a child, a pet or a vulnerable adult is shut inside a car or a home, if you smell gas or see smoke, or if an intruder may still be inside. After a break-in, call the police, leave the door and lock as they are until officers have seen them, and note the report number.
What makes a lock problem urgent in Ogden
Once everyone is safe, urgency comes down to exposure.
- A cold night outside. Nights cool rapidly across Utah, the Western Regional Climate Center notes, so a lockout late in the day, with an older person or a baby along, is urgent even after a mild afternoon.
- Storm damage. The climate center also reports damaging winds at times near the canyon mouths of the Wasatch Mountains' western slopes. A door or frame bent so it no longer latches cannot wait.
- A forced shared entry. East Central has converted older houses and apartment buildings alike, so one broken building door can expose several households. The owner or manager needs to know at once.
A lock that sticks but still works can wait for ordinary lock repair.
Renters after a burglary or abuse
Utah Code Section 57-22-5.1 lets a renter who has been the victim of burglary, domestic violence, dating violence, stalking or a sexual offense covered by the section require the owner to install a new lock. The renter hands the owner a police report or a protective order issued after a hearing, and pays for the installation. The owner chooses between rekeying a lock in good working condition and replacing it with one of equal or greater quality, may keep a key, and must refuse a key to the perpetrator. This is general information, not legal advice.
What to send
- the address or closest cross streets, plus the unit or which door
- what happened, and the police report number if there is one
- photos of the door, frame and lock
- whether the door can be closed at all, and whether anyone is waiting outside
Use the request form. The emergency locksmith page covers the service.
Sources
Public records and references this page draws on. They are outside USA Locksmith Pros and open in a new tab.
- Western Regional Climate Center (Desert Research Institute), Climate of Utahwrcc-archive.dri.edu (external site, opens in a new tab)
- Utah Code 57-22-5.1, Crime victim's right to new locksle.utah.gov (external site, opens in a new tab)
- Ogden City: East Central Community Planogdencity.gov (external site, opens in a new tab)
